TERMS & CONDITIONS
CUSTOMER CARE
Welcome to Party Shop L15, the ultimate destination for all your party and balloon needs. We are a family run party store that offers a wide range of products and services to make your special occasions even more memorable. At Party Shop L15, we are committed to providing the highest level of customer service, and this includes our Customer Care policy. If you have any questions or concerns about our products or services, please do not hesitate to contact us. Our friendly and knowledgeable staff are always on hand to help you with any queries you may have. Whether you need advice on which balloons to choose for your party or you have a question about our delivery options, we are here to help. You can contact us by phone, email, or in person at our store. We pride ourselves on our attention to detail and our commitment to providing the best possible customer experience. If for any reason you are not completely satisfied with your purchase, please let us know and we will do our best to resolve the issue.
PRIVACY & SAFETY
At Party Shop L15, we take your privacy and safety very seriously. We understand that your personal information is important to you, and we are committed to protecting it. We use the latest secure technologies to ensure that your data is safe and secure when you shop with us online. We also comply with all relevant data protection laws to ensure that your information is used responsibly and ethically. When you make a purchase with us, we may collect some personal information from you, such as your name, address, and contact details. We use this information solely for the purpose of processing your order and delivering your goods to you. We will never share your information with any third parties without your consent. If you have any questions or concerns about our privacy and safety policy, please do not hesitate to contact us.
INFLATION TIME
Foil Balloons: 4-5 days
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Latex Balloon: 8-12 hours
Only collect on the day you need them, as they may not last overnight
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The above are all aproximate durations. Many factors affect the inflation time of balloons, like heat, cold, storage conditions etc, therefore inflation times may vary.
PAYMENT METHODS
- Credit / Debit Cards
- Bank Transfer
- Cash in store
ORDER CONFIRMATION
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Please note orders will only be confirmed once payment has been received